Service Terms
ALPHACONNECT – FIXED WIRELESS INTERNET TERMS
Last Updated: December 2025
1. Service Description
Fixed wireless internet delivered via Alphaconnect towers using dedicated antennas.
2. Installation Requirements
Line of sight must be available. Mounting brackets may require drilling.
3. Equipment Ownership
Antennas, brackets, and CPE remain Alphaconnect property unless purchased.
4. Weather Impact
Performance may vary due to rain fade, interference, or environmental conditions.
5. Support & Faults
Standard resolution time 1–3 business days depending on fault severity.